Specific terms and conditions apply in relation to all our trips and these appear in our online booking form. If you would like to read our terms and conditions prior to booking, please contact us.
Our refund / cancellation policy
If you wish to cancel your trip, you must notify Trek Climb Ski Nepal in writing. Once Trek Climb Ski Nepal receives your notice, cancellation will take effect subject to the following:
- If cancellation takes place more than 45 days prior to your departure date, your full deposit will be forfeited.
- If cancellation takes place between 45 and 35 days prior to your departure date 50% of the trip price will be forfeited.
- If cancellation takes place less than 35 days prior to your departure date, 100% of the trip price will be forfeited.
The trip price is quoted as a package. No partial refunds or credit will be given for services not used. Any amount forfeited, which has not then been paid to Trek Climb Ski Nepal by you, may be recovered from you by Trek Climb Ski Nepal as a debt due and payable.
Our service delivery method
Upon receipt of full payment and all documentation required from you, Trek Climb Ski Nepal will issue you with a trip voucher. This voucher is to be presented by you to our team in Nepal at the commencement of your trip. In most cases, you will hand this voucher to our staff when they meet you upon your arrival at Kathmandu International Airport. If you are arriving in Nepal by another mode of transport, or if you are already in Nepal, this voucher is to be handed to our staff upon your first contact with them at the beginning of your trip.