Safety

In over 10 years of operation, we are incredibly proud of our 100% safety record. The priority of every expedition we run is the safety of our guests and staff alike. We ensure your safety by following emergency and safety protocols that reflect know-how from best practice mountaineering and police search and rescue operating procedures. Our 100% safety record is testament to the fact we know how to look after you in the mountains.

How do we work to keep you safe

  • We only trek and climb (and ski) routes that our team has travelled many times before so you can be sure we know what lies ahead every step of the way
  • Safety and emergency operating protocols designed by Mt Everest summiteers with the advice of expert Australian police search and rescue personnel so you can be absolutely confident that we mean it when we say that your safety is our number one priority
  • Regular (and satellite if necessary) phone communications with our Melbourne office during all trekking trips so we can be in touch with you when you need it
  • Satellite phone communications with our Melbourne office during all climbing and skiing trips so we can be in touch with you when you need it
  • Follow-Us-Live technology so your friends and family at home can easily follow your trip progress and know you’re safe
  • High-energy snacks provided by us on the trail so we know you’re being kept fuelled at high altitude and you can be more confident of getting to your destination in good shape
  • Well balanced cooked meals created by our expert cooking staff (climbing and camping trips) so you know you’ll be eating the best food available on the mountain using fresh ingredients prepared according to our strict hygiene protocols

Mt Everest tested high altitude management

We design our high altitude trips based on what we call our mountain management system. The system is based on decades of experience at high altitude, including multiple ascents in our team of Mt Everest and Nepal’s other highest (and toughest) peaks, mountaineering best practice and years of experience in police search and rescue. The system includes two primary elements:

  • managing your acclimatisation to high altitude through rigorous adherence to managed altitude gain and carefully designed on-mountain activities and route selection
  • ensuring your safety by following emergency and safely protocols for every trip that reflect know-how from best practice mountaineering and police search and rescue